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Hardware reference

Supported peripherals

Everything that works with Moto Agent at the counter, the repair bench and the shipping table. Browse it here, or download the full guide for your own records.

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This page is a reference for the peripherals supported or recommended for use with Moto Agent. Moto Agent does not sell, resell, supply or fulfill this hardware. You can buy it from any reputable hardware vendor that carries the exact compatible model.

All prices shown are estimates in USD for planning only. Real pricing changes by vendor, location, tax, shipping, availability, promotion and configuration. Confirm current pricing and compatibility before you order.

The iPad is our certified and demo tested pick for the counter, and it is what we run Moto Agent on every day. Android tablets also work, and because Moto Agent runs entirely in the browser, any computer with a modern browser can run the register, the repair bench and the back office. Pick whichever devices fit your budget.

Register tablet and stand
RequiredOne per register

Register tablet and stand

Apple iPad (10th gen or newer), 10.9 inch, with a Heckler WindFall or Compulocks locking counter stand

The register itself. Moto Agent runs in the browser on the tablet, so no computer is needed at the counter. Android tablets and any computer with a modern browser also work; the iPad is our certified pick.

Estimate: about $349 plus $130 for the stand

Receipt printer
RequiredAirPrint

Receipt printer

Epson TM-m30III

AirPrint certified, so it prints straight from the iPad over your network. This is also the device that pops the cash drawer, so the drawer plugs into the printer.

Estimate: about $470

Cash drawer
RequiredRJ11 kick port

Cash drawer

APG Vasario 1616 (value) or Star CD3-1616 (heavy duty steel)

Any drawer with an RJ11 or RJ12 kick port works. It connects to the receipt printer with a cable that looks like a phone cord.

Estimate: about $130 to $180

Barcode scanner
RecommendedBluetooth HID

Barcode scanner

Socket Mobile S720 Bluetooth, or a Netum 2D Bluetooth scanner for a lean opening

The S720 is the pocket sized scanner shown here, and it is the one we use for the demo. Set it to keyboard, or HID, mode. Speeds up checkout, stock counts and receiving purchase orders.

Estimate: about $310, or about $45 budget

Card terminal
RecommendedOne per register

Card terminal

Stripe Reader S700

Pairs to the register for tap, chip and swipe. Card payments are processed through the payment account connected in Moto Agent.

Estimate: about $349

Receipt paper
Consumable

Receipt paper

80mm thermal rolls, case of 50

Standard 80mm thermal stock. Reorder when you are under ten rolls on hand.

Estimate: about $45 per case

Label printer
Growth planNeeds a Mac or PC

Label printer

DYMO LabelWriter 5XL

Prints shelf labels, used device tags and 4 x 6 shipping labels from one machine. It plugs into a Mac or PC on the counter rather than printing over AirPrint; the repair bench laptop works fine for that.

Estimate: about $300

Label stock
Consumable

Label stock

DYMO 30334 barcode labels, DYMO 30256 device tags, DYMO 1744907 4 x 6 shipping labels

Genuine DYMO rolls. Barcode labels price shelf stock, device tags go on used and repaired devices, and the 4 x 6 rolls handle shipping.

Estimate: about $15, $22 and $25 per roll

Repair bench tablet or laptop
One per bench

Repair bench tablet or laptop

iPad 10.9 inch, or any laptop running Chrome

Runs the repair bench: intake, photos, signatures, parts and status updates. A laptop here can also be the machine the DYMO printer plugs into.

Estimate: about $349

Customer facing display
OptionalOne per counter

Customer facing display

A second iPad or Android tablet on a swivel counter mount

Shows the cart, the total, tips and your promotions while you ring up, and collects the customer signature. No extra signature pad needed.

Estimate: about $250 plus $90 for the stand

Network gear
Recommended

Network gear

Ubiquiti UniFi U6 Lite access point, an 8 port gigabit switch, Cat6 cables, a small UPS and an LTE failover option

AirPrint only works when the iPad and the printers sit on the same network, so keep registers and printers off the guest Wi-Fi and run a wired cable to each printer.

Estimate: about $99, $120, $10 each, $90 and $150

Good to know before you buy

Every printer should say AirPrint on the box, with one exception: the DYMO 5XL label printer works through the Mac or PC it is plugged into.

The iPad is our certified pick, but Android tablets and any computer with a modern browser also run Moto Agent. Printers still need AirPrint.

Printers and registers belong on the same network as the iPad. Keep them off the guest Wi-Fi.

The tablet cannot talk to USB or serial hardware. The receipt printer opens the cash drawer, so the drawer plugs into the printer.

Barcode scanners must be in keyboard, or HID, mode. Most ship that way already.

Label printing, shipping labels and extra registers beyond the first at a location are Growth plan features.

Buy one spare receipt printer for a multi counter store. It is the single part that stops checkout when it fails.

Where to buy

These are examples for convenience, not exclusive sellers or paid endorsements. Moto Agent receives no commission. Compare the exact model number, warranty, return policy and seller credentials before ordering.

Epson direct or authorized resellers

TM-m30III receipt printers, accessories and warranty support.

DYMO direct or authorized retailers

LabelWriter 5XL printers and genuine 30334, 30256 and 1744907 labels.

Apple Store or authorized resellers

iPads, power adapters, AppleCare and business purchasing.

CDW or Insight

Business purchasing for networking, scanners, battery backups and tablets.

B&H Photo

iPads, printers, networking equipment, stands and store hardware.

POSGuys or Barcodes Inc

Receipt printers, cash drawers, scanners, cables and POS accessories.

Staples or Office Depot Business

Receipt paper, labels, shipping supplies and replacement accessories.

Amazon Business

Broad availability. Verify the seller, exact model, returns and warranty.

Keep a copy for your records

The full guide includes the starter kit, budget alternatives, consumables to reorder, buying order and cost summaries for one counter, two counters and a lean opening.

Download the guide

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