Hybrid stores
Sell at the counter. Repair in the back. Run it all on one platform.
Hybrid wireless stores are the hardest shops to software. Moto Agent makes it easy by sharing customers, inventory, payments, and staff between retail and repair.
A hybrid store is really two businesses under one roof: retail sales up front and repair operations in the back. Most software forces you to choose one or use two systems that don't talk.
Moto Agent was built for both. The same customer profile shows sales, repairs, gift cards, and rewards. The same inventory feeds the online store and the repair bench. The same staff can ring sales and update repair status.
That means fewer errors, faster checkouts, and a customer experience that feels like one store, because it is.
See a hybrid demo
How a hybrid store flows on Moto Agent
Customer walks in
They might buy a case, drop off a cracked screen, or both. One customer profile captures every interaction.
Sell or check in
The register handles the sale; the repair bench creates the ticket. Both draw from the same inventory and customer record.
Stay connected
AI agents answer texts, calls, and DMs 24/7. Status emails keep repair customers informed. Loyalty points encourage the next visit.
Pick up & pay
Repair tickets turn into POS receipts at pickup. Gift cards, rewards, and coupons apply the same way they do on any other sale.
Retail and repair share one inventory
Accessories and parts ordered from the marketplace arrive into the same inventory your register uses. A screen sold over the counter and a screen used on a repair ticket both draw from the same count.
One online face for both sides
Your website sells accessories and devices, takes repair quote requests, and lets customers buy gift cards , all feeding the same back office. Customers don't know where retail ends and repair begins, and they shouldn't have to.
Live demo
See sales and repairs living on one store site
Shop phones and accessories, request a repair quote, and check gift cards and rewards, all from the same site, exactly as your customers would.
Ready to run your whole store on one platform?
We set up the POS, repair bench, online store, AI agents, and marketplace. Turnkey in days, not months.