Refunds and exchanges

Return part or all of a receipt.

1. In the register, open the Menu and choose Refund.
2. Look the receipt up by number, or search the customer.
3. Tick the lines being returned, or tap Select all.
4. Choose the refund method. Card refunds go back to the original card; cash refunds come out of the drawer.
5. Confirm. Stock goes back on the shelf automatically and the refund appears in your reports and the drawer count.